Version 1
Effective Date: 1st June 2026
These Terms of Use explain the agreement between you (“you”, “your”) and Mind’s Eye Design Ltd (“we”, “us”, “our”) in relation to your use of the VeggieJournal web application (“VeggieJournal”, “app”, “App”) and any related services. Our aim is to be as clear and transparent as possible so that you understand what VeggieJournal offers, what we expect from you, and how we protect you and ourselves.
VeggieJournal is a browser-based digital journaling platform designed to help gardeners document their plots, record their progress, keep track of seeds and harvests, and enjoy their growing journey. These Terms set out the rules of use for the VeggieJournal web app at https://veggiejournal.app (“the Website”) and all associated functions (“the Service”).
By accessing or using VeggieJournal, you confirm that you:
If you do not agree, you must not use VeggieJournal.
VeggieJournal is operated by:
Mind’s Eye Design Ltd
Company number: 04587959
Registered office: 4 Further Field, Staplehurst, Tonbridge, Kent, TN12 0SX
Contact: support@veggiejournal.app
For clarity, VeggieJournal is not a downloadable app from the Apple App Store, Google Play Store, or similar platforms. It is accessed exclusively through standard internet browsers such as Chrome, Safari, Firefox, and Edge.
Explanatory note: We want users to understand clearly that VeggieJournal runs entirely online, which requires internet access, so there is no software to install and no automatic device-level permissions.
We may update or amend these Terms from time to time, for example, to reflect new features, legal requirements, or improvements. When we do, the “Effective Date” above will change. If the update is significant, we will try to notify you through the Website or by email.
Continuing to use VeggieJournal after an update means you accept the revised Terms.
We may add, remove, or modify features, functions, or content within VeggieJournal at any time. Where possible, we will provide notice of significant changes, but we are not obliged to maintain any specific feature or section of the Service.
We will normally communicate with you by email or by displaying messages within VeggieJournal. You agree that electronic communications from us (including emails, in-app notices and messages on the Website) satisfy any legal requirement for such communications to be in writing.
Explanatory note: This section ensures that VeggieJournal can grow and evolve without requiring new user agreements for updates, changes, and improvements.
Some features of VeggieJournal are available without an account via the Website, but most require registration for the App. You may choose from our account tiers (Free, Seedling, Harvest, Abundance, or any future levels we may add).
You must provide accurate and truthful information, and keep this up to date.
The Service is strictly for users aged 16 or over. You must not allow children under 16 to use your account or access VeggieJournal.
You are responsible for safeguarding your login details. Please keep them confidential and never share them with others. If you suspect unauthorised access, you should change your password immediately and notify us.
VeggieJournal runs entirely in your internet browser. You are responsible for your own device, internet connection, and browser configuration.
Your use of VeggieJournal requires a compatible device, supported browser, internet connection, and JavaScript enabled. We are not responsible for issues caused by unsupported devices, outdated browsers, or connectivity problems.
We may remove or restrict any username that is inappropriate, misleading, impersonates another person, or violates these Terms.
Your VeggieJournal account is a means of accessing the Service and does not give you any ownership or proprietary right in the account itself. We may, where permitted under these Terms, suspend, restrict or close accounts.
We grant you a personal, non-exclusive, revocable, non-transferable licence to use VeggieJournal for your own personal journaling and gardening records.
You must not:
Explanatory note: These restrictions protect the stability of the Service and prevent misuse.
VeggieJournal allows you to upload images, text, notes, photographs, plans, and other material (“Your Content”).
You retain full ownership of Your Content.
To operate the Service, we require permission to store, process, and display Your Content within your account. This permission is limited solely to operating and improving the functionality of VeggieJournal.
We do not claim ownership of Your Content.
You must not upload anything that:
You are responsible for Your Content. We do not review all content, but may remove anything that breaches these Terms or could expose us to harm or legal risk.
You agree to reimburse us for any reasonable costs, losses or expenses we incur as a result of your breach of these Terms, including unlawful content you upload. This does not affect your statutory rights.
We may apply reasonable storage or usage limits to ensure the smooth operation of the Service. We will notify you if any limits apply to your plan.
We take reasonable steps to maintain the availability of Your Content, but we do not guarantee that data will never be lost. You are responsible for keeping your own backups of Your Content where needed.
VeggieJournal is currently a private journaling platform. All entries, notes, images, files and other content within your account (“Your Content”) are private by default and are only visible to you unless you choose to export them.
In future, we may introduce optional features that allow you to share, publish, export or otherwise make Your Content visible to others (“Sharing Features”). Examples may include:
If and when such features become available:
Any Sharing Features will always be optional. You decide what, if anything, you make visible to others. Nothing will ever be shared publicly without your deliberate action.
All rules in these Terms — including prohibited content, acceptable use, copyright, and user responsibility — apply fully to any material you share or publish.
You are solely responsible for any content you choose to share or publish. Once shared publicly, that content may be copied, downloaded, linked to, or reused by others. We are not responsible for what others do with Your Content once you make it public.
Where you choose to publish Your Content publicly, you grant us permission to host, display and transmit that content to the public for the purpose of providing the Sharing Features. This does not affect your ownership of Your Content.
We may remove or restrict shared or published content if:
We may also disable Sharing Features associated with specific content.
We may place reasonable limits on bandwidth, storage, visibility duration or availability of any publicly shared material.
We do not actively monitor all shared content, but we reserve the right to review, restrict or remove it in line with these Terms.
We may modify or discontinue Sharing Features at any time. If a shared link or published page is removed or withdrawn, we are not liable for any resulting loss or inconvenience.
We are not obliged to monitor all activity or content on VeggieJournal. However, we may review content or account activity where we have reason to believe these Terms may have been breached. We may remove content, restrict features, suspend accounts, or report matters to law enforcement or other authorities where we consider it appropriate.
VeggieJournal may, at times, provide suggestions, tips, descriptions, or gardening information generated by automated systems, including AI-powered components.
All information is provided for general informational purposes only. It:
Please use your judgment and verify any guidance before acting on it. Gardening conditions vary widely, and automated systems cannot understand your specific environment.
Some content, including illustrations and images, may be AI-generated. These may be stylised or contain inaccuracies. They should not be relied upon for factual precision.
Your Content is not used to train any internal AI models. Marketing communications will only be sent if you have opted in.
From time to time, we may offer experimental or “beta” features. These are provided on an exploratory basis and may change, break, or be removed at any time. We are not liable for any issues arising from the use of beta features.
VeggieJournal may link to external websites or tools for convenience. These third parties have their own terms and privacy practices, which we do not control. You use them at your own risk.
VeggieJournal is built upon and operated through third-party platforms, hosting providers, software tools, infrastructure services, and other cloud-based or AI-powered technologies (“Third-Party Providers”). These services are not owned, controlled, or operated by Mind’s Eye Design Ltd.
You acknowledge and agree that:
The functioning, availability, performance, features, and security of VeggieJournal may depend on services provided by Third-Party Providers. We do not guarantee, and are not responsible for, the continued availability, performance, functionality, or security of those third-party systems.
We are not liable for any interruptions, delays, data loss, service degradation, or other issues arising from the acts, omissions, changes, failures, or downtime of any Third-Party Provider. This includes (but is not limited to) hosting failures, platform outages, AI errors, withdrawal of features, bugs, or any changes made by other underlying services.
Your use of VeggieJournal may involve interaction with or reliance upon Third-Party Provider systems that have their own terms of service and privacy practices. Mind’s Eye Design Ltd is not responsible for those policies or practices. By using VeggieJournal, you agree that you may be required to accept and comply with such third-party terms.
Third-Party Providers may modify, update, discontinue, or remove functionality at any time. We may not receive advance notice of such changes. We are not responsible for the impact of such changes on your use of VeggieJournal.
While we take reasonable steps to select reputable suppliers, we do not control the internal systems, data storage practices, or compliance measures of Third-Party Providers. Any personal data processed by those providers will be handled according to their respective privacy policies and technical capabilities.
All subscription payments are handled through Stripe, a secure external payment processor. VeggieJournal does not store or process your card details.
Paid plans unlock additional features. Pricing is shown on the Website and within the App and may change periodically.
A free plan is available so that users can evaluate VeggieJournal without financial commitment.
Paid subscriptions renew automatically unless cancelled before the renewal date via your account settings.
Because a free tier exists and you may cancel at any time, subscription fees are non-refundable, except where legally required.
Prices may include or exclude VAT depending on your location and applicable tax rules.
If you are a consumer in the UK, you normally have a legal right to cancel a digital subscription within 14 days of purchasing it. By subscribing to a paid VeggieJournal plan, you agree that the digital service begins immediately, and that full access is provided straight away. As a result, you acknowledge that you lose your statutory right to cancel once the service has started.
This does not affect your other legal rights under UK consumer law.
To keep VeggieJournal safe and enjoyable for all users, you must use the Service responsibly. You may not use VeggieJournal for any activity that is illegal, harmful, abusive, or disruptive. This includes, but is not limited to:
VeggieJournal is intended for personal use. You may not use it to advertise, market products or services, or resell access.
We may monitor, restrict, or remove content, suspend accounts, or report illegal activity to relevant authorities.
VeggieJournal complies with the UK GDPR and the Data Protection Act 2018. A separate Privacy Policy will explain how we collect, use, and protect your personal data.
VeggieJournal is operated from the UK, but our service providers may store or process your data on servers located outside the UK (and, where relevant, outside the European Economic Area). Where this happens, we will take steps required by UK data protection law to ensure that appropriate safeguards are in place to protect your personal data. Further details will be set out in our Privacy Policy.
We may suspend or terminate your access if:
You may delete your account at any time. We encourage you to export or back up Your Content before doing so.
VeggieJournal is provided “as is” and “as available”, without warranties of accuracy, availability, or uninterrupted operation.
We cannot guarantee:
To the fullest extent permitted by law, our total liability to you for any claim is limited to: £24 (twenty-four pounds) or the amount you paid in subscription fees during the previous 12 months, whichever is lower.
VeggieJournal is a journaling tool, not a professional advisory platform. You use it entirely at your own risk.
We will not be liable for any failure to perform, or delay in performing, any obligation under these Terms where the failure or delay results from any event, circumstance, or cause beyond our reasonable control (“Force Majeure Event”).
Force Majeure Events include, but are not limited to:
Where a Force Majeure Event occurs, our obligations under these Terms shall be suspended for the duration of the event. We may temporarily suspend or limit access to the Service without liability.
We will take reasonable steps to minimise the impact of the Force Majeure Event and restore normal operation of the Service as soon as reasonably practicable. However, we are not required to obtain alternative supply or services where this would involve materially increased cost or unreasonable difficulty.
If a Force Majeure Event continues for longer than 60 days, we may terminate or modify any affected part of the Service without liability to you.
Regardless of where you live, all legal disputes must be brought exclusively in the courts of England and Wales.
International users are responsible for any travel costs or arrangements.
We are not required to use an alternative dispute resolution (ADR) provider to resolve disputes and do not participate in ADR procedures. However, as required by law, we provide the following link to an approved ADR body:
https://www.tradingstandards.uk/consumers/adr-approved-bodies
You are not prevented from seeking a resolution through the courts.
For any complaints or concerns, please contact:
support@veggiejournal.app
We aim to acknowledge complaints within 7 working days and to resolve them, where possible, within 30 days.
If you choose to submit suggestions, feedback, or ideas, you grant us a non-exclusive, royalty-free licence to use that feedback for any purpose. You acknowledge that we are not obliged to implement any suggestion you provide.
If any part of these Terms is found to be unlawful, invalid or unenforceable, that part shall be treated as removed, and the rest of the Terms will continue to apply in full.
If we do not enforce any part of these Terms at a particular time, this does not mean we have waived our right to enforce them in the future.
You may not transfer or assign your rights or obligations under these Terms without our prior written permission. We may transfer our rights and obligations to another organisation (for example, if we sell or restructure our business), but this will not affect your rights under these Terms.
These Terms, together with any documents or policies explicitly referenced within them (including our Privacy Policy), form the entire agreement between you and us relating to your use of VeggieJournal. They replace any earlier agreements, discussions or understandings between us.
If you need to write to us:
Mind’s Eye Design Ltd
Liskeard Enterprise Centre
1 Holman Road
Liskeard
Cornwall
PL14 3UT
United Kingdom
Email: support@veggiejournal.app
Cookies: The Website uses cookies and similar technologies. Details of how we use cookies will be set out in our Privacy Policy or a separate Cookie Policy.